Resident Engineering

Posting a technical specialist to work at a place outside of his or her own company can be necessary if a technical component proves particularly instable. In many cases, precise insight into the cause of the problem can only be obtained by on-site analysis.

We help you to be present in two places at the same time. We are your eyes on site with your customers.

Overview of Services

Recording, analysis, preparation, modelling, evaluation and processing of complaints and audit objections
Validation of the remedial action taken
Identification of causes and clarification of PPM relevance
Information transfer between the customer and the supplier
Benchmarking of quality standards between the customer and the supplier
Initiation and monitoring of measure