Claim Management

Not only do customer complaints caused by the delivery of defective products (dubious components) obstruct the manufacturing process, they will also, in most cases, lead to dissatisfaction on the part of the customer.

We have a qualified team to support you in the planning, execution and monitoring of all measures.


Your contacts

Dipl.-Ing. Ralf Marczinczik
Head of Engineering, QMB | +49 (0)151 55022753
Stefan Simon
Chief Operating Officer | +49 (0)151 55022754

Overwiev of  services

  • Preparation/processing of 8D reports
  • Implementation and validation of measures
  • Execution of action on the ground (test defence)
  • Incorporation within FMEA
  • Updating and preparation of test plans
  • Deployment of a project manager